Uber is planning to tweak the historic pick-up and drop-off logs that drivers can see as a way to barely obscure the precise location, fairly than planting an actual pin in it (as now). The thought is to offer a modicum extra privateness for customers whereas nonetheless offering drivers with what look set to be stay extremely detailed journey logs.
The corporate advised Gizmodo it should initially pilot the change with drivers, however intends the privacy-focused function to develop into the default setting “within the coming months”.
Earlier this month Uber additionally introduced a whole redesign of the drivers’ app — making adjustments it mentioned had been knowledgeable by “months” of driver conversations and suggestions. It says the pilot of location obfuscation will start as soon as all drivers have the brand new app.
The ride-hailing big seems to be looking for a compromise between rider security considerations — there have been reviews of Uber drivers stalking riders, for instance — and drivers desirous to have exact logs to allow them to problem fare disputes.
“Location knowledge is our most delicate info, and we’re doing every part we are able to do to guard privateness round it,” a spokesperson advised us. “The brand new design supplies sufficient info for drivers to determine previous journeys for buyer assist points or incomes disputes with out granting them ongoing entry to rider addresses.”
Within the present model of the pilot — based on screenshots obtained by Gizmodo — the placement of the pin has been expanded right into a circle, so it’s indicating a shaded space just a few meters round a pick-up or drop-off location.
In response to Uber the design should change, as is alleged it intends to collect driver suggestions. We’ve requested if it’s additionally intending to collect rider suggestions on the design.
Requested whether or not it’s making the change as a part of an FTC settlement final 12 months — which adopted an investigation into knowledge mishandling, privateness and safety complaints courting again to 2014 and 2015 — an Uber spokesman advised us: “Not particularly, however person expectations are shifting and we’re working to construct privateness into the DNA of our merchandise.”
Earlier this month the corporate agreed to a revised settlement with the FTC, together with agreeing that it could be topic to civil penalties if it fails to inform the FTC of future privateness breaches — possible in gentle of the 2016 knowledge breach affecting 57 million riders and drivers which the corporate hid till 2017.
An incoming replace to European privateness guidelines (referred to as GDPR) — which beefs up fines for violations and applies extraterritorially (together with, for instance, if an EU citizen is utilizing the Uber app on a visit to the U.S.) — additionally tightens the screw on knowledge safety, giving people expanded rights to regulate their private info held by an organization.
A exact location log would possible be thought-about private knowledge that Uber must present to any customers requesting their info below GDPR, for instance.
Though it’s much less clear whether or not the comparatively small quantity of obfuscation it’s toying with right here could be sufficient to make sure the placement logs are not judged as riders’ private knowledge below the regulation.
Final 12 months the corporate additionally ended a controversial function by which its app had tracked the placement of customers even after their journey had ended.
Supply hyperlink – https://techcrunch.com/2018/04/24/uber-to-stop-storing-precise-location-pick-ups-drop-offs-in-driver-logs/