YOU book a flight, take off and land. Simple, eh?
Not with Ryanair. Booking a flight that is on their website is now a lottery.
After cancelling thousands of flights in September and October and promising their beleagured customers this was the end of the nightmare, yesterday they admitted the agony will continue ALL winter.
And despite trying to protest it will hit just one percent of its passengers the news of yet more cancellations will be a disaster.
This time, they have learnt their lesson and given details of exactly which flights will be hit immediately.
But despite this, how many passengers will be put off even considering a Ryanair flight if they can’t guarantee they will ever get off the ground?
Ryanair claim slowing their growth will mean they can deliver a better service.
But fallout from these cancellations could stay mean passengers will halt that growth themselves by simply booking elsewhere.
Q and A
Q: WHICH flights are affected?
A: The cancelled flights are on 34 routes across Europe due to take off between November and March, 2018. For Brits, the ones that will hit us most are cancelled routes from Gatwick to Belfast, Stansted to Edinburgh and Glasgow, Newcastle to Faro and Newcastle to Gdansk.
Q: HOW will I know if my flight has been cancelled?
A: By today you should have received an email from Ryanair advising you if your flight has been cancelled and offering you alternative flights or a full refund.
Q: AM I due any compensation as well?
A: No, as Ryanair have given customers from five weeks to five months notice of flight cancellations, the EU rules do not apply and extra compensation will not be paid. You are only due an alternative flight or a full refund.
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